Customer Training Platforms

Customer Training Platform List

Customer Training Platforms help users by providing learning resources, enhancing their knowledge and skills, ultimately improving their experience and relationship with the product or service.

Accelevents

Accelevents offers a platform for hybrid events, providing a combination of in-person and virtual event features. It includes live streaming, virtual booths, attendee networking, and engagement tools.

Accelevents events

Angage

Angage is an all-in-one & fully customizable event platform including invites, event website, registrations, access control, mobile app, and more.

Angage events

Bevy

Bevy is an event platform for in-person and virtual enterprise user group and meetup events.

Bevy events

BigMarker

BigMarker provides a platform for Webinars, virtual and hybrid events.

BigMarker events

ENGAGE

ENGAGE is an avatar-based platform that allows for immersive virtual events and training. It offers customizable avatars, virtual environments, multiuser interactions, and features like live presentations, networking, and content sharing.

ENGAGE

Eventcombo

An event platform for managing registrations, ticketing, attendee interactions, branding, analytics, and much more for in-person, virtual and hybrid events, with 24/7 human support.

Eventcombo events

Eventene

Eventene offers event management and registration software to organize all your events throughout the year.

Eventene events

eventogy

Eventogy’s unified events management platform provides event managers with a tool to create, manage, market and report on all of their events in one place. From medical conferences with thousands of delegates to training sessions with a handful, Eventogy provides the flexibility and scalablabilty to manage them all.

eventogy

eventsquid

The eventsquid solution integrates smart workflows for the registration process, web apps, exhibitor sales, attendee communication, agenda management, surveys, volunteer signup, CEU tracking, speaker management, document management and reporting.

eventsquid

Livestorm

Livestorm is made for virtual meetings and webinars. With this platform you can set up several automation processes for your webinars, like when to play a video or triggering webinar actions like polls.

Livestorm

ON24

ON24 is a virtual event and webinar platform that provides features like live streaming, attendee engagement tools, interactive content, virtual exhibitor booths, and comprehensive analytics.

ON24

SpatialChat

A group video chat solution for networking during events.

SpatialChat

Use Cases of Customer Training Platforms

  • Onboarding and Orientation: Offers training programs to familiarize new customers with products, services, and features.

  • Skill Development: Provides resources and courses to enhance customers' skills related to using the product or service effectively.

  • Certification Programs: Conducts training sessions with assessments leading to certifications, ensuring customers' proficiency.

  • Updates and New Features: Educates existing customers about new updates, features, or versions of the product/service.

  • Customer Support and Troubleshooting: Delivers training material to assist customers in troubleshooting common issues or FAQs.

Features of Customer Training Platforms

  1. Multimedia Learning Content: Provides diverse content formats like videos, presentations, webinars, and interactive modules.

  2. Personalized Learning Paths: Tailors training programs based on individual customer needs, preferences, and skill levels.

  3. Assessment and Quizzes: Offers assessments, quizzes, or knowledge checks to gauge customer understanding and progress.

  4. Progress Tracking and Reporting: Monitors and tracks customer progress through learning modules and provides reports for improvement.

  5. Community and Forums: Facilitates customer interaction through forums, discussion boards, or communities to share insights and best practices.

  6. Feedback Mechanisms: Provides avenues for customers to give feedback on the training content, allowing for continuous improvement.

Organizations Using Customer Training Platforms

The following organizations used one of the event platforms in the list for customer training.

Asana

Bevy

CommunityManagement CustomerTraining Meetings ProductDemo Technology

Link

Oracle Service Cloud Onboarding Webinars

BigMarker

CustomerTraining Technology Webinar

Link

ProxyWorks Career Connections

Eventcombo

CustomerTraining Education

Link